Privacy Policy
Effective Date: January 15, 2026
At Cunsor, we're committed to protecting your privacy and being transparent about how we handle your information. This policy explains what data we collect, why we need it, and how we keep it safe. We've written this in plain language because we believe you shouldn't need a law degree to understand how your data is used.
Information We Collect
Running an AI-powered automation service means we need certain information to provide our services effectively. Here's what we collect and why it matters.
Types of Data We Gather
Account Information
Your name, email address, company details, and phone number when you create an account or contact us about our services.
Technical Data
IP address, browser type, device information, and how you interact with our website to improve performance and security.
Usage Information
Details about how you use our automation tools, including preferences, settings, and feature interactions.
Communication Records
Correspondence through email, support tickets, or other channels when you reach out to us.
Business Data
Information you provide about your automation needs, workflow requirements, and business processes.
Payment Information
Billing details and transaction records, though credit card data is processed securely through third-party payment processors.
How We Collect This Information
Most data comes directly from you when you use our services or contact us. Some technical information is collected automatically through cookies and similar technologies. We're upfront about this collection and give you control over what you share.
How We Use Your Information
We don't collect data just to have it. Every piece of information serves a specific purpose in delivering and improving our services.
- Providing and maintaining our AI automation services, including customizing solutions to your specific needs
- Processing your account registration, managing subscriptions, and handling billing
- Responding to your questions, support requests, and technical issues
- Sending important updates about service changes, security alerts, or account notifications
- Improving our platform based on usage patterns and feedback
- Detecting and preventing fraud, security threats, or unauthorized access
- Complying with legal obligations and protecting our rights
- Analyzing system performance to maintain reliability and speed
We occasionally send educational content or information about new features, but you can opt out anytime. We won't sell your data to third parties or use it for purposes beyond what's described here.
Data Sharing and Third Parties
We keep your information within our organization whenever possible. But like most technology companies, we work with trusted partners who help us operate our business.
Service Providers We Work With
- Cloud hosting providers who store our data securely
- Payment processors who handle billing transactions
- Email service providers for communication delivery
- Analytics tools that help us understand how people use our platform
- Customer support software to manage inquiries efficiently
These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us. We vet them carefully and monitor their practices regularly.
Legal Requirements
Sometimes we're legally required to share information with government authorities or law enforcement. This only happens when we receive valid legal requests, and we always verify the legitimacy before complying. Where possible, we'll notify you about such requests unless prohibited by law.
Your Privacy Rights
Your data belongs to you. We're just taking care of it for you. Here's what you can do with your information.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days of your request.
Correct Inaccuracies
Update or fix any incorrect information in your account. Most details can be changed directly through your account settings.
Delete Your Information
Ask us to remove your personal data from our systems. We'll comply except where we need to retain information for legal or business reasons.
Restrict Processing
Limit how we use your data in certain circumstances, such as while disputing accuracy or objecting to processing.
Data Portability
Receive your data in a structured, commonly used format that you can transfer to another service provider.
Object to Processing
Oppose certain uses of your information, particularly for marketing purposes or automated decision-making.
Withdraw Consent
Revoke permission for data processing that requires your consent. This won't affect processing that occurred before withdrawal.
To exercise any of these rights, contact us at info@Cunsor.com. We'll respond within 30 days and verify your identity before processing requests.
Additional Rights for US Residents
California Residents (CCPA)
If you're in California, you have additional rights under the California Consumer Privacy Act. You can request information about what personal data we've collected, sold, or disclosed in the past 12 months. You also have the right to opt out of any sale of personal information, though we don't sell your data.
Virginia, Colorado, Connecticut, and Utah Residents
These states have enacted comprehensive privacy laws giving you similar rights to access, correct, delete, and obtain copies of your data. You can also opt out of targeted advertising and certain automated decision-making processes.
To exercise state-specific rights, contact us using the information at the bottom of this page. We won't discriminate against you for exercising your privacy rights.
Data Security Measures
Protecting your information is something we take seriously. We've implemented multiple layers of security to keep your data safe from unauthorized access, loss, or misuse.
Encryption
All data transmitted between your device and our servers uses industry-standard TLS encryption. Sensitive data at rest is also encrypted using AES-256 standards.
Access Controls
Only authorized personnel can access your data, and only when necessary for their job functions. We maintain strict authentication requirements and regular access reviews.
Network Security
Our infrastructure includes firewalls, intrusion detection systems, and regular security monitoring to identify and respond to threats quickly.
Regular Audits
We conduct periodic security assessments and vulnerability testing to identify and address potential weaknesses before they become problems.
Employee Training
Our team receives ongoing security awareness training to recognize and prevent data breaches, phishing attempts, and other security risks.
Incident Response
We have procedures in place to detect, respond to, and recover from security incidents. If a breach affects your data, we'll notify you promptly as required by law.
Your Role in Security
While we implement strong security measures, you also play a role in protecting your information. Use strong passwords, enable two-factor authentication when available, and never share your login credentials. Contact us immediately if you suspect unauthorized access to your account.
Data Retention
We don't keep your information longer than necessary. How long we retain data depends on why we collected it and whether we have ongoing legal or business reasons to keep it.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of account plus 90 days | Service provision and support |
| Usage Data | 24 months | Service improvement and analytics |
| Communication Records | 36 months | Support history and quality assurance |
| Transaction Records | 7 years | Financial compliance and tax requirements |
| Technical Logs | 12 months | Security monitoring and troubleshooting |
| Marketing Data | Until opt-out or 36 months of inactivity | Communication preferences |
When data reaches the end of its retention period, we securely delete or anonymize it so it can no longer identify you. If you close your account, we'll delete your personal information within 90 days unless we're required to keep it longer for legal reasons.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to function properly and provide a better experience. Here's what you should know about them.
Types of Cookies We Use
- Essential Cookies: Required for basic site functionality like logging in and navigating between pages. You can't opt out of these.
- Performance Cookies: Help us understand how visitors use our site so we can improve it. These are anonymous and aggregated.
- Functional Cookies: Remember your preferences and settings to personalize your experience.
- Analytics Cookies: Provide insights into user behavior and site performance through third-party tools.
You can control cookie preferences through your browser settings. Blocking certain cookies might affect site functionality. Most browsers allow you to view, manage, and delete cookies through their settings menu.
Children's Privacy
Our services aren't designed for or directed at children under 16. We don't knowingly collect personal information from minors. If you're a parent or guardian and believe your child has provided us with personal data, please contact us immediately. We'll delete such information from our systems promptly.
International Data Transfers
Our primary operations are based in the United States, but we may process data in other countries where our service providers operate. When we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses or other approved mechanisms.
If you're accessing our services from outside the US, your information will be transferred to and processed in the United States. By using our services, you acknowledge and consent to this transfer and processing.
Changes to This Privacy Policy
We update this policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we'll notify you through email or a prominent notice on our website.
The effective date at the top of this page shows when the policy was last updated. We encourage you to review this policy periodically to stay informed about how we protect your information. Continuing to use our services after changes take effect means you accept the updated policy.
Third-Party Links
Our website might contain links to external sites or services we don't control. This privacy policy only applies to Cunsor. When you click on third-party links, you're subject to their privacy practices. We encourage you to read their privacy policies before providing any personal information.
We're not responsible for the content, privacy practices, or security of external websites, even if we link to them or integrate their services.
Your Consent
By using our website and services, you consent to the collection, use, and sharing of your information as described in this privacy policy. If you don't agree with any part of this policy, please don't use our services.
For certain processing activities, we may ask for your explicit consent separately. You can withdraw such consent at any time without affecting the lawfulness of processing before withdrawal.
Questions or Concerns?
If you have questions about this privacy policy or how we handle your data, we're here to help. Reach out to us:
Email: info@Cunsor.com
Phone: +1 (413) 447-7771
Mail: 7721 Co Rd 20, Mt Gilead, OH 43338, United States